Privacy Policy

Introduction and Overview

Welcome to omniviaradiant's privacy policy. As a financial forecasting and budgeting platform operating in Malaysia, we understand the critical importance of protecting your personal and financial information. This policy outlines our commitment to safeguarding your data while providing you with transparent, comprehensive financial planning tools.

omniviaradiant operates under Malaysian data protection regulations and international privacy standards. We collect and process personal information solely to enhance your financial planning experience and provide accurate forecasting services. This policy applies to all users of our platform, whether you're accessing our services from Malaysia or internationally.

Information We Collect

Personal Information

Financial Information

Technical Information

How We Use Your Information

Service Delivery

We use your personal and financial information primarily to deliver accurate financial forecasting and budgeting services. This includes analyzing your spending patterns, generating personalized budget recommendations, and creating long-term financial projections based on your individual circumstances.

Your data enables us to provide customized financial insights relevant to Malaysian market conditions and economic trends. We process this information to help you make informed financial decisions and achieve your budgeting goals through our platform's advanced analytical capabilities.

Platform Improvement

Communication and Support

Data Protection and Security

Access Controls

Data Storage and Backup

Your information is stored on secure servers located in Malaysia and compliant data centers. We maintain regular, encrypted backups of all user data to ensure business continuity and data recovery capabilities. Our storage infrastructure meets international security standards and is regularly monitored for potential threats.

Information Sharing and Disclosure

Authorized Sharing

Third-Party Service Providers

Your Rights and Choices

Data Access and Portability

You have the right to access all personal information we hold about you. You can request a complete copy of your data in a structured, machine-readable format. This includes your financial data, account information, and usage history. We will provide this information within 30 days of your request.

Correction and Updates

If you discover any inaccuracies in your personal information, you can update your details directly through your account settings or contact our support team. We encourage you to keep your information current to ensure accurate financial forecasting and budgeting recommendations.

Data Deletion

Communication Preferences

You can control how we communicate with you by adjusting your notification preferences in your account settings. This includes opting out of marketing communications, adjusting the frequency of financial insights, and selecting your preferred communication channels. Essential security notifications cannot be disabled for account protection purposes.

Data Retention

Retention Periods

Secure Deletion Process

When data reaches the end of its retention period or when you request deletion, we follow a secure deletion process. This involves overwriting data multiple times, destroying backup copies, and ensuring complete removal from all systems. We maintain deletion logs for compliance purposes but do not retain the actual deleted data.

International Data Transfers

While omniviaradiant primarily operates in Malaysia, we may transfer your data internationally for cloud hosting, security monitoring, or service delivery purposes. All international transfers are protected by appropriate safeguards, including standard contractual clauses and adequacy decisions. We ensure that any international transfer maintains the same level of protection as provided in Malaysia.

Children's Privacy

omniviaradiant's financial forecasting platform is designed for adults aged 18 and older. We do not knowingly collect personal information from children under 18 years of age. If we discover that we have collected information from a child, we will promptly delete that information and terminate the associated account. Parents or guardians who believe their child has provided information to us should contact us immediately.

Changes to This Policy

We may update this privacy policy periodically to reflect changes in our practices, legal requirements, or platform features. We will notify you of significant changes through email notification and prominent notices on our platform. The updated policy will be effective 30 days after notification, giving you time to review the changes and exercise your rights if desired.

Regulatory Compliance

omniviaradiant complies with Malaysian Personal Data Protection Act (PDPA) and relevant international privacy regulations. We maintain comprehensive documentation of our data processing activities and conduct regular compliance audits. Our privacy practices are designed to meet the highest standards of data protection and user privacy rights.

Data Protection Officer

We have appointed a Data Protection Officer (DPO) who oversees our privacy compliance and serves as your primary contact for privacy-related concerns. Our DPO conducts regular privacy impact assessments and ensures that our platform development considers privacy by design principles.